Privacy Policy
tendertouchc.com website is owned by Tender Touch Physical Therapy P.C, which is a data controller of your personal data.
"Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes."
We have adopted this Privacy Policy, which determines how we are processing the information collected by tendertouchc.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using tendertouchc.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
1. Introduction
We are a home health staffing agency that works closely with patients, referral sources, and medical professionals. The purpose of this Privacy Policy is to inform you of your rights concerning your personal information and how we manage, use, and protect that information.
2. Types of Information Collected
We may collect the following types of personal information:
Full name
Date of birth
Phone number(s)
Home address
Health-related information required for care coordination
Insurance and physician referral information
3. Method of Information Collection
Your personal data may be collected through:
Referrals from home health agencies or hospitals (e.g., H&P records)
Direct communication with the patient or their authorized representative
Intake forms or clinical documentation required to schedule and complete home visits
4. Purpose of Data Collection
We collect your personal information to:
Schedule home health visits
Facilitate care as ordered by your physician
Coordinate with other healthcare providers involved in your treatment
Comply with legal and regulatory obligations
5. Data Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, password-protected systems, and HIPAA-compliant protocols.
6. Data Sharing
We do not sell or rent your personal information. Your data will only be shared with third parties directly involved in your care and treatment plan, such as:
The referring home health agency
Medical professionals (e.g., your primary care physician)
Therapy providers assigned to your case
All data sharing will be done in accordance with your plan of care and with physician approval.
7. User Rights
You have the following rights regarding your personal data:
Access – Request a copy of the information we hold about you
Update – Request corrections to inaccurate or outdated information
Delete – Request that we delete your personal data, where applicable
Withdraw Consent – You may withdraw your consent to data collection or SMS communication at any time (subject to legal and clinical limitations)
To exercise these rights, please contact us at:
Email: info@tendertouchc.com
Phone: (951) 339-6228
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@tendertouchc.com.